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CUSTOMER CARE CENTER

Returns & Exchanges

We want you to be thrilled with your purchase! If your dress does not look perfect on you, you can return unwashed, unworn merchandise for 7 days from the date of receipt. After 7 days, we are happy to exchange your dress for another size or style, subject to availability. We can also offer an e-credit for future use on our site. We will charge you or refund you for any price differential.

ALL ITEMS DISCOUNTED GREATER THAN 30% ARE FINAL SALE!

Please note: Shipping Charges are non-refundable.

To return your item, please mail it to:

Pippa & Plum Returns

1715 Princeton Ave.

Lakewood, NJ 08701

You will receive an email once your return has been processed. Please allow up to 2 weeks for your return to be processed and for your credit card to reflect your refund.

Shipping Policy

We know you can’t wait to get your new dress! We work round the clock to make sure your order will go out as quickly as possible! Please allow up to 10-14 business days for delivery of all orders.
Flat Shipping Rate- US: $6.95. Orders over $100 ship free!

International Shipping: $30. Please allow extra delivery time for customs clearance.

If you have specific delivery instructions, please be sure to let us know!

Payment Policy

​Our checkout process is encrypted with a 128-bit SSL certificate. This ensures all sensitive data, such as credit card information and addresses are processed securely, without any compromising factors. Your information is always safe and secure on our site!